Zendesk
Zendesk Analytics and Advanced Reporting
- Blend data from Zendesk data with the rest of your tech stack, from your marketing channels to your ecommerce cart
- Segment customers by support activity for advanced Zendesk reporting and targeted communications
- See how Zendesk customer support data impacts your performance KPIs
Zendesk analytics that drive growth and loyalty.
Growing your business isn't just about acquiring new customers. It's also about building brand loyalty and retaining existing customers - and that starts with providing great service.
Glew helps you analyze your Zendesk data to understand your customer support performance across all your channels, so you can ensure a customer experience that drives growth. Track and optimize support performance, segment customers by support activity, see how support impacts your bottom line and KPIs.
Zendesk + Advanced Customer Analytics and Reporting
Segment your customers by support activity, blended with other KPIs and buying behavior filters, for advanced Zendesk reporting and more targeted communications designed to keep your customers happy.
Zendesk + Omnichannel Performance Reporting and Analytics
Evaluate your customer support performance by channel - including email, chat and messenger - and ensure you're providing a customer experience that drives loyalty and engagement across every touchpoint.
Zendesk + Order Analytics and Reporting
Connect Zendesk customer support data to your ecommerce KPIs to understand how Zendesk support activity impacts orders, returns, revenue, lifetime value and more - and identify opportunities to drive growth through support.
