What order statuses are excluded in Glew?

The order statuses we exclude depend on your ecommerce platform. See below for excluded order statuses by platform:

BigCommerce:

  • Pending
  • Awaiting Payment
  • Cancelled
  • Declined
  • Incomplete

Magento:

  • Canceled/Cancelled
  • Fraud

Shopify:

  • Canceled/Cancelled
  • Failed
  • Voided
  • Refunded

WooCommerce:

  • Canceled/Cancelled
  • Failed
  • Pending
  • On Hold