Where are my revenue preferences applied vs. not applied in Glew?

Your revenue preferences – what you choose to include or exclude from your revenue calculations in Glew, like discounts, refunds and sales tax – apply to most ecommerce platform-specific revenue metrics in Glew, including on the Highlights, Performance Overview and Customers tabs. They do not apply on the Products or Orders tab, where we calculate revenue slightly differently. They also do not apply to revenue metrics that don’t come directly from your ecommerce platform, including on the Advertising and Subscriptions tabs.

Revenue on Products and Orders is calculated without shipping or taxes, because an order can contain multiple products, but has a single shipping and tax charge – the individual items in an order do not have a shipping cost or tax associated. We break out discounts, taxes, refunds and shipping separately on the Orders tab for this reason.