Growing your business isn't just about acquiring new customers. It's also about building brand loyalty and retaining existing customers - and that starts with providing great service.
Glew helps you analyze your Zendesk data to understand your customer support performance across all your channels, so you can ensure a customer experience that drives growth. Track and optimize support performance, segment customers by support activity, see how support impacts your bottom line and KPIs.
Evaluate your customer support performance by channel - including email, chat and messenger - and ensure you're providing a customer experience that drives loyalty and engagement across every touchpoint.
Segment your customers by support activity, blended with other KPIs and buying behavior filters, for advanced Zendesk reporting and more targeted communications designed to keep your customers happy.
Connect Zendesk customer support data to your ecommerce KPIs to understand how Zendesk support activity impacts orders, returns, revenue, lifetime value and more - and identify opportunities to drive growth through support.
As soon as your Zendesk data is imported and transformed, you'll be able to access it in Glew through instantly calculated KPIs and pre-built dashboards.
Try a free trial of Glew Pro – no credit card or commitment required.
